1. Account information
We may process account information such as name, email address, authentication status, account settings, and records needed to operate your SmartTapply account.
2. Pet and owner-provided information
Depending on the features you use, you may provide pet identity details, photos, owner contact information, emergency information, vaccination records, medical records, reminders, documents, and other optional profile information.
3. QR, device, and technical activity
The service may record technical information such as QR access timestamps, IP address, device or browser characteristics, notification events, and security-related activity where needed to provide and protect the service.
4. Location information
SmartTapply is not a GPS tracker. Location may be processed only for supported features, such as an emergency location shared from a scanning device after the device user grants location permission.
5. Why we process information
- Operate and secure accounts and pet profiles.
- Provide QR activation, public pet identity, emergency, reminder, and notification features.
- Maintain plan access and subscription history.
- Investigate abuse, technical problems, or security events.
6. Public profile information
Information intentionally configured for the public pet profile can be visible to a person who has the pet link or scans the associated medal. Owners should avoid placing unnecessary sensitive information in public-facing fields.
7. Service providers and legal requirements
Information may be processed by infrastructure, email, notification, storage, security, and other service providers required to operate SmartTapply. Information may also be disclosed where required by applicable law or a valid legal process.
8. Retention and account changes
Records are retained for as long as reasonably needed to operate the service, maintain security and transaction history, meet legal obligations, resolve disputes, or support legitimate operational needs. Retention periods can differ by data type.
9. Your choices and requests
Where applicable, you may ask to access, correct, update, or request deletion of eligible account information. Some records may need to be retained for security, legal, audit, or transaction reasons.
10. Children and sensitive information
The service is intended to be managed by a person legally able to operate the account. Do not place unnecessary human medical, financial, identity-document, password, or other highly sensitive personal information in a pet profile.